source-scan
OK- Waiting
- 3
- Active
- 1
- Failed
- 0
- Oldest
- 4m
development admin console
Tenant operations
Tenants3
Month invoices184
Open reviews24
Export failures2
Support tickets1
Ingest backlog
75 waiting, 11 active, 3 failed, 135 completed last hour.
media-fetch
OK- Waiting
- 8
- Active
- 2
- Failed
- 0
- Oldest
- 6m
virus-scan
OK- Waiting
- 4
- Active
- 2
- Failed
- 0
- Oldest
- 3m
html-render
WARNING- Waiting
- 14
- Active
- 1
- Failed
- 1
- Oldest
- 12m
extract
WARNING- Waiting
- 37
- Active
- 3
- Failed
- 2
- Oldest
- 19m
classify
OK- Waiting
- 9
- Active
- 2
- Failed
- 0
- Oldest
- 5m
WARNING: html-render failed is 1, threshold 1.WARNING: extract waiting is 37, threshold 20.WARNING: extract failed is 2, threshold 1.WARNING: extract oldestWaitingAgeMinutes is 19, threshold 15.
Operator rolePLATFORM ADMIN
ConsoleAllowed
Support accessAllowed
Status actionsAllowed
Platform admins can view the launch console and plan auditable tenant status actions.
Tenant queue
Support access is consent-gated. Status actions require platform-admin approval.
| Tenant | Status | Plan | Usage | Support | Risk | Queued action |
|---|---|---|---|---|---|---|
| Demo Tenanttenant-demo | ACTIVE | TRIAL | 58 invoices1 mailboxes6 reviews | ALLOWEDSupport consent window is active. | None | SUSPEND TENANTAllowedTenant admin action is allowed. |
| Late Exports Ltdlate-exports | ACTIVE | BUSINESS | 114 invoices3 mailboxes18 reviews | DENIEDNo support consent window exists. | failed exportsmanual review backlogsupport consent required | SUSPEND TENANTAllowedTenant admin action is allowed. |
| Suspended Demosuspended-demo | SUSPENDED | ENTRY | 12 invoices1 mailboxes0 reviews | DENIEDNo support consent window exists. | tenant suspendedsupport consent required | REACTIVATE TENANTAllowedTenant admin action is allowed. |
Support tickets
Replies are channel-aware and blocked when tenant support consent is missing.
URGENT
OPENApproved invoice did not export
- Tenant
- Demo Tenant
- Age
- 4h
- Channels
- email, in_app, whatsapp
- Reply
- Allowed
urgent
Reply can be sent and audited.
HIGH
PENDING_TENANTPayment page redirect question
- Tenant
- Late Exports Ltd
- Age
- 4h
- Channels
- Reply
- Blocked
support consent required
Support consent is required before replying.